Your privacy matters to bilibet. This Privacy Policy explains what personal data bilibet collects from players in the Philippines, how that data is used, who it may be shared with, and what rights you have under the Philippine Data Privacy Act of 2012. Please read this document carefully before creating a bilibet account.
Before diving into the legal detail, here is a plain-English summary of what bilibet commits to when it comes to your personal data.
All personal data transmitted between your device and bilibet's servers is protected by 256-bit SSL/TLS encryption. Data at rest is stored using industry-standard encryption protocols on secured servers.
bilibet does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate and improve the bilibet platform and to comply with legal obligations.
bilibet provides tools for you to access, update, and request deletion of your personal data. Submit a data request through bilibet's support team and we will respond within the timeframes required by Philippine law.
bilibet's data practices are designed to comply with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
bilibet collects only the personal data that is necessary for account operation, identity verification, regulatory compliance, and service improvement. We do not collect data beyond what is required for these purposes.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, bilibet will notify affected players and the National Privacy Commission within the timeframes prescribed by Philippine law.
This Privacy Policy is issued by bilibet ("bilibet," "we," "us," "our"), the operator of the online gaming platform accessible at bilibet.app. bilibet acts as the personal information controller in respect of the personal data collected from players and visitors to the bilibet platform.
bilibet is committed to protecting the privacy and security of all personal data entrusted to it by players across the Philippines — from Manila and Quezon City to Cebu, Davao, and beyond. This Privacy Policy applies to all personal data collected through the bilibet website, mobile platform, and any related services.
By registering for a bilibet account or using any bilibet service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
bilibet collects the following categories of personal data from players and platform visitors. The specific data collected depends on how you interact with the bilibet platform.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya/Maya account, bank account details (BPI, BDO, etc.) | Processing deposits and withdrawals, AML compliance |
| Transaction Data | Deposit history, withdrawal history, wager amounts, game history | Account management, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service optimization |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalization, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of government-issued IDs, proof of address documents | KYC compliance, age verification, AML obligations |
bilibet collects personal data through the following means:
bilibet uses the personal data it collects for the following purposes:
Under the Philippine Data Privacy Act of 2012, bilibet processes your personal data on the following legal bases:
bilibet does not sell your personal data. bilibet may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
bilibet uses cookies and similar tracking technologies on the bilibet platform. Cookies are small text files stored on your device that help bilibet recognize you, remember your preferences, and analyze platform usage.
bilibet uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bilibet platform. For more information, refer to your browser's help documentation.
bilibet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
When personal data is no longer required, bilibet will securely delete or anonymize it in accordance with its data disposal procedures.
bilibet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While bilibet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your bilibet account credentials and for notifying bilibet immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by bilibet:
Request a copy of the personal data bilibet holds about you and information about how it is processed.
Request correction of inaccurate, incomplete, or outdated personal data in your bilibet account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Withdraw consent for processing based on consent (e.g., marketing emails) at any time without affecting prior lawful processing.
Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe bilibet has violated your data privacy rights.
Request that bilibet suspend or restrict the processing of your personal data in certain circumstances pending resolution of a dispute.
To exercise any of these rights, please contact bilibet's Data Protection Officer (DPO) using the contact details in Section 15. bilibet will respond to all data rights requests within thirty (30) days, as required by Philippine law. In complex cases, this period may be extended by a further thirty (30) days with prior notice.
The bilibet platform is strictly intended for persons aged 21 years or older, in accordance with Philippine gambling regulations. bilibet does not knowingly collect personal data from persons under the age of 21.
If bilibet discovers that personal data has been collected from a person under 21, the account will be immediately closed, all deposits will be returned, any winnings will be forfeited, and the personal data will be deleted as soon as practicable. If you believe that a minor has registered on the bilibet platform, please contact bilibet support immediately.
bilibet's primary operations and data storage are based in the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where personal data is transferred outside the Philippines, bilibet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include contractual data processing agreements incorporating the standard clauses approved by the National Privacy Commission, or transfers to jurisdictions recognized as providing adequate data protection.
The bilibet platform may contain links to third-party websites or services. This Privacy Policy applies only to the bilibet platform and does not cover the privacy practices of any third-party websites. bilibet is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
bilibet may update this Privacy Policy from time to time to reflect changes in its data practices, applicable law, or platform features. When material changes are made, bilibet will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. Your continued use of the bilibet platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Privacy Policy, you must cease using bilibet and may request account closure.
bilibet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or bilibet's data practices, please contact:
If you are not satisfied with bilibet's response to your privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.
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